Score
4,8/5
668 Total votes
614 Votes
5 Stars
28 Votes
4 Stars
4 Votes
3 Stars
18 Votes
2 Stars
4 Votes
1 Star
Your reviews
Farady ltd
24 Ago 2026Singapore

Slow delivery

Geovany T.
03 Ago 2026Mexico

We asked for 5 parts but 4 arrived

Farnex Components S.L.
15 Lug 2026Spain - Zaragoza

Los productos son genuinos y el tiempo de entrega fue excelente.

Our reply

Agradecemos su comentario. Nos alegra que la autenticidad de los productos y la rapidez en la entrega hayan sido de su agrado. Quedamos a su disposición para cualquier necesidad futura. Atentamente, el equipo de Automationparts.

Sensor Precision Ltd
14 Lug 2026United Kingdom - Manchester

I had a great experience with the customer support team. They were very helpful and responsive.

Our reply

Thank you for your kind words! We're delighted that our customer service team could assist you effectively. We look forward to helping you again in the future. Best regards, The Automationparts Team

Estro Sensors Inc.
14 Lug 2026United States - Chicago

Prompt replies, simple ordering process, clear tracking and payment, and authentic components. Great service – much appreciated!

Our reply

Thank you for your kind words! We're delighted that the ordering process, payment, tracking, and parts quality all met your expectations. We truly value your business and look forward to assisting you again. The Automationparts... Read more +

Tarvix Controls S.r.l.
13 Lug 2026Italy - Milan

La comunicazione è stata sempre chiara e tempestiva. La spedizione è arrivata in tempi brevissimi. Esperienza impeccabile.

Our reply

La ringraziamo per la sua recensione! Siamo felici che la comunicazione, la velocità di consegna e la qualità del servizio siano state all'altezza delle sue aspettative. Restiamo a disposizione per future esigenze. Il Team di... Read more +

Martin Krause
09 Lug 2026Germany - Hamburg

Ich bestellte ein als neu ausgeschriebenes Ersatzlaufwerk. Geliefert wurde eindeutig ein generalüberholtes Gerät mit Kratzern am Gehäuse und ohne Originalverpackung. Es funktioniert, aber die Beschreibung war irreführend und... Read more +

Our reply

We are sorry about this. The unit should have been listed as refurbished and we have corrected the record. Our team has contacted you directly to arrange either a partial refund or a replacement.

Ynno Instruments S.r.l.
08 Lug 2026Italy - Turin

Un articolo davvero eccellente, supera le aspettative.

Our reply

La ringraziamo per la sua recensione positiva! Siamo contenti che il prodotto abbia soddisfatto pienamente le sue esigenze. Restiamo a sua completa disposizione. Cordiali saluti, il team di Automationparts.

Lucas E.
07 Lug 2026France - Lyon

Très bon service avec des délais de livraison respectés. Je recommande vivement. Je suis ravi de pouvoir collaborer avec vous à l'avenir. Cordialement.

Our reply

Merci pour votre retour positif et votre recommandation ! Nous sommes ravis que notre service et nos délais de livraison aient répondu à vos attentes. Nous nous réjouissons de notre future collaboration. Cordialement, L'équipe... Read more +

Avery K.
07 Lug 2026Ireland - Dublin

Placing an order online is incredibly straightforward and hassle-free.

Our reply

Thank you for your feedback! We're delighted to hear that the online ordering process was smooth for you. We look forward to assisting you again in the future. – The Automationparts Team

Taylor N.
02 Lug 2026Australia - Sydney

Overall, the experience with Automationparts was positive, with clear and effective service.

Our reply

Thank you for your feedback. Automationparts will use it to keep improving service.

Albert K.
02 Lug 2026United Kingdom - Birmingham

I was looking for an obsolete part and found it at Automationparts at a very competitive price. The order arrived within 48 hours. Outstanding service—will definitely purchase again.

Our reply

Thank you for your kind words! We are delighted we could supply the obsolete safety relay promptly and at a great price. We look forward to assisting you with future orders. Best regards, the Automationparts Team.

UX Devices SAS
02 Lug 2026France - Toulouse

Matériel parfaitement conforme et livraison expéditive. Très satisfait.

Our reply

Merci pour votre retour ! Nous sommes ravis que le matériel corresponde à vos attentes et que la livraison ait été rapide. Restons à votre disposition pour vos prochaines commandes. L'équipe Automationparts.

ZZ Networks BV
02 Lug 2026Belgium - Liège

Parfait, rien à redire !

Our reply

Merci beaucoup pour votre retour ! Nous sommes enchantés que tout se soit bien passé. Notre équipe reste à votre écoute pour toute future commande. L'équipe Automationparts

Via nuova srl
02 Lug 2026Italy

Servizio appena accettabile

Genung Technologies GmbH
30 Giu 2026Germany - Stuttgart

Alles perfekt, sehr zufrieden.

Our reply

Vielen Dank für Ihre Bewertung! Es freut uns sehr, dass alles zu Ihrer Zufriedenheit war. Bei Fragen stehen wir Ihnen jederzeit gerne zur Verfügung. – Das Automationparts Team

Sophie Lefèvre
28 Giu 2026France - Lyon

Nous avons acheté un lot de capteurs de pression, mais deux sur cinq étaient hors calibrage dès la sortie de la boîte. Les certificats d'étalonnage manquaient et notre équipe qualité a passé des heures à les recalibrer.

Our reply

Nous nous excusons. Notre laboratoire d'étalonnage a oublié ces unités. Nous vous envoyons de nouveaux certificats et remplacerons les capteurs défectueux sans frais. Un responsable qualité vous contactera directement.

Meccania Inc.
26 Giu 2026United States - Houston

We acquired these components for our routine maintenance plan. The team responded quickly, communicated clearly, and paid excellent attention to our technical specifications.

Our reply

Thank you for your review! We're glad we could step in when you needed a fast alternative and handle your emergency drive replacement order smoothly and efficiently. We look forward to assisting you again. Best regards,... Read more +

Lai Power S.r.l.
26 Giu 2026Italy - Bologna

Ampia disponibilità di componenti per automazione, prezzi vantaggiosi e consegna veloce.

Our reply

La ringraziamo per il prezioso feedback! Siamo lieti che la sua esperienza sia stata positiva. Restiamo a disposizione per qualsiasi necessità futura. Cordiali saluti, il team di Automationparts.

Quenta Dynamics Inc.
26 Giu 2026Canada - Toronto

Locating an urgent replacement drive through our standard suppliers became quite challenging. However, the entire ordering process was handled rapidly, and everything went smoothly from beginning to end.

Our reply

Thank you for your kind words! We're delighted we could assist when your regular channels faced challenges, ensuring your emergency replacement drive order was processed quickly and seamlessly. The Automationparts customer care... Read more +

James Q.
26 Giu 2026United Kingdom - Leeds

We needed an extra I/O module for upgrading our distribution system. The product was in stock, and the technical team at Automationparts gave us useful advice when required.

Our reply

Thank you for your kind review! We're glad that our stock availability and technical support helped make your upgrade process smooth. We look forward to assisting you again. – The Automationparts Team

Jeremy G.
25 Giu 2026United States - Detroit

We required a critical fail-safe component for our project. The shipment updates were very transparent, and the package arrived precisely as promised.

Our reply

Thank you for your positive feedback! We recognize the importance of full transparency when ordering essential components, and we're pleased that our tracking and delivery met your expectations. We look forward to assisting you... Read more +

Avery N.
25 Giu 2026Australia - Melbourne

Even though the order wasn't urgent, getting the details right was crucial. The automation parts we received were exactly as specified and met our quality standards.

Our reply

Thank you for your feedback! We're delighted that the automation parts met your specifications and quality requirements. Accuracy is always a priority for us, no matter the delivery timeline. We look forward to assisting you... Read more +

Miguel V.
25 Giu 2026Mexico - Monterrey

Todo funcionó correctamente.

Our reply

¡Gracias por tu reseña! Nos alegra saber que todo salió bien. Esperamos poder atenderte nuevamente. - El equipo de Automationparts

Mirtex Drives Ltd
25 Giu 2026United Kingdom - Glasgow

We had an urgent need for a replacement power supply for a live system. The site simplified finding the correct part, and the checkout process took only a few minutes.

Our reply

Thank you for your feedback! We're happy that our website helped you quickly find the replacement power supply and that checkout was smooth, especially during a time-sensitive situation. We hope to assist you again. – The... Read more +

Over 1,000,000 products managed
Fast support within 24/48 hours
Warranty up to 12 months
Dedicated technical consulting

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    12 months warranty

    New and refurbished products are covered by a Automation Parts warranty of 12 months from the delivery date; used products are instead guaranteed by Automation Parts for 6 months.

    Customers qualifying as Consumers also benefit from the legal guarantee of conformity provided by the Consumer Code, lasting 24 months from the delivery date: in the event of a product not conforming to the order (for example received damaged or incorrect), the lack of conformity must be reported within 26 months of delivery.

    To activate the warranty, simply contact our customer service at info@automationparts.com, or open a request from the dedicated section of the "My orders" personal area. Following a careful assessment by Automation Parts, we will proceed with the repair or replacement of the non-functioning or non-conforming product. A refund is envisaged only where neither of the two preceding remedies is feasible for the seller.

    For further details, please refer to the "WARRANTY" section of the Terms and Conditions, concerning the legal guarantee of conformity and the seller's warranty.

    Warranty void

    The warranty is voided in the event of: tampering, unauthorised removal, failure to follow the user instructions, use of a voltage other than the one prescribed, fitting of non-genuine parts or parts not complying with the technical specifications, faults due to improper use of the device, repair attempts by unqualified personnel, damage caused by natural and non-natural events (lightning, fire, flooding, vandalism and the like). The warranty conditions apply solely to the product affected by the malfunction, accompanied by the relevant return authorisation.

    Secure Payments

    PAYMENT METHODS

    Currency

    You can pay in the main international currencies: at the time of collection, the amount is converted and credited in Euros. In other words, the payment leaves in your currency and we receive it in Euros at the prevailing exchange rate.

    Please note that any costs of the international bank transfer (fees of the ordering bank, of intermediary banks and exchange charges) are entirely borne by you.

    How to pay

    Bank transfer

    At the end of checkout you will see the order confirmation page, complete with IBAN and BIC (SWIFT) code. At the same time you will receive a confirmation e-mail with all the details needed to arrange the transfer. Please state the order number or the sales-invoice reference in the payment description. The order is processed as soon as we receive a copy of the payment at info@automationparts.com.

    Only transfers via IBAN and the SEPA network are accepted.

    Below are the official bank details of MotionTech s.r.l.s.:

    Beneficiary: MotionTech s.r.l.s.

    Bank: Intesa Sanpaolo Private – Via Montebello 18, Milano (IT)

    IBAN: IT46X0329601601000067511463

    BIC/SWIFT: FIBKITMMXXX

    PayPal

    We also offer one of the safest methods for instant payments: with PayPal, transactions are covered by purchase protection. Our address for PayPal payments is motiontech.acquisti@gmail.com. All the details needed to complete the payment are in any case included in the payment link, generated upon order confirmation and sent to the e-mail address stated on the proforma invoice.

    PayPal supports the main international currencies; here too, the final credit is made in Euros.

    Debit / credit cards

    We accept most credit and debit cards, including Visa, MasterCard and American Express. To ensure maximum security we rely on the Stripe payment gateway: the payment is processed over an encrypted SSL connection, PCI-DSS compliant and protected by 3D Secure dual authentication, safeguarding and encrypting your data. If your payment is declined, carefully check the card number, expiry date and security code; if the details are correct, contact your bank's customer service to understand the reason for the decline and, where applicable, remove restrictions on international payments with your card.

    More information on Stripe payments: https://stripe.com/payments#security

    The card-payment details are likewise included in the payment link, generated upon order confirmation and sent to the e-mail address provided at checkout. Our company does not store transaction data on its servers and does not receive sensitive card information from Stripe.

    Shipping and Delivery

    WE DELIVER WORLDWIDE

    Automation Parts ships worldwide, relying primarily on DHL Express as its main courier; in particular cases, secondary couriers may be used. Thanks to dedicated agreements with carriers, we can guarantee fast and safe deliveries anywhere, with all shipments insured.

    Note: for shipments outside the European Union, customs duties and taxes may apply. Companies must provide us with their business name, registered-office address and VAT identification number, all of which are essential for invoicing. In the event of storage at the carrier or issues during delivery, the related costs are borne by the customer.

    For items not in stock, delivery times may vary according to the manufacturer's or supplier's lead times. Tracking information becomes available once the shipment leaves our warehouses; depending on the carrier, tracking may not be viewable until 24 hours after the goods have departed. Once your order has shipped, you will receive a confirmation e-mail with the tracking number. After entrusting the shipment to the courier, Automation Parts is no longer responsible for any delivery delays.

    DELIVERY TIMES

    The approximate delivery time for goods in "In Stock" status is usually 1 to 10 business days.

    For "Available on Order" goods, times are subject to change depending on delays in production by the manufacturer or in processing by the supplier.

    SHIPPING

    Automation Parts delivers to the customer, at the address provided, the products selected and ordered in accordance with the procedures described in the previous paragraphs, through a courier and/or forwarding agent. Delivery takes place within the times specified in the order confirmation.

    Upon receipt, the customer must check the conformity of the delivered products with the order and only thereafter sign the delivery documents, without prejudice to the right of withdrawal governed by the relevant "Right of withdrawal" clause. Automation Parts assumes no responsibility for any delay or failure to deliver the goods due to force majeure events, such as accidents, explosions, fires, strikes, earthquakes, floods and any other event that may prevent, in whole or in part, the performance of the contract within the established terms.

    Automation Parts shall not be held liable, towards the customer or third parties, for damages, losses and costs arising from the failure to perform the contract for the reasons indicated above.